Outcomes and Assessment

Service Area Outcomes

Service Area Outcomes (SAOs) are explicit statements describing knowledge, skills, abilities, and/or attitudes that a student will be able to demonstrate at the end (or as a result) of his or her engagement in a particular lesson, course, program, or collegiate experience. Assessment plans are in place to evaluate our success in helping student achieve these outcomes.


Student Services SAOs

  • Admissions and Records
  • CalWORKs
  • Campus Police
  • Educational Partnerships
  • Financial Aid
  • Special Resource Center
  • Student Equity
  • Student Development
  • Transfer and Career Center

    Administrative Services SAOs

  • Accounting
  • Bursar's Office
  • Business Services
  • Facilities
  • Information Technology Services

Human Resources SAOs

Academic Affairs

President/CEO Office SAOs

  • Institutional Effectiveness
  • Community Relations


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